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Terms and Conditions

  1. Waiting time for the activities and games can be between 5 minutes to a few hours, depending on the crowd at the centers.
  2. Discounted packages cannot be clubbed with any other offers or schemes.
  3. Height & weight safety criteria are to be followed strictly.
  4. Shoes are compulsory for all activities.
  5. Maximum height for Trampoline is 5’7”.
  6. Minimum height for Karting is 4’.
  7. It is mandatory to sign the ‘Disclaimer Form’ at the center before playing Cricket & Karting at the center.
  8. The management has put all efforts to keep all activities and attractions operational; however it is possible that some of the activities may not be fully operational due to technical or safely reasons and shall not be substituted or refunded.
  9. Identity proof (Aadhar Card, Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card)
  10. Age proof (Aadhar Card, Driving license, Passport, PAN card or Voter ID card is mandatory for Senior Citizens)
  11. Smaaash will not be responsible for any loss, damage or injury sustained by the guest, outside or third party and persons accompanying him, while in the center.
  12. Smaaash reserves the rights to refuse entry to the guest in the center for violating center rules, illegal activities or fail to comply with any security measures.
  13. No outside eatables will be allowed within the center.
  14. Package rates and governing conditions are subject to change without notice.
  15. All images & terminology used in all communication is for creative, descriptive and representation purpose only
  16. Packages are non-refundable, non-transferable and non-redeemable.
  17. Cancellation will not be allowed once purchased/ once card recharge is done.
  18. Print out of the Packages purchased online is compulsory at the time of entry.
  19. The guest confirms that he/she has read understood and agreed to all the terms and conditions in the Smaaash center and voluntarily assumes all the risks.
  20. Stamp required to constitute a valid coupon at the time of redemption.
  21. Deals and Packages on website are not valid on Bank and Public holidays
  22. Smaaash management reserves the right to change the price of the package without any notice
  23. Smaaash management decision would be final
  24. Vending Games are not part of Packages
  25. Government tax is applicable on all game rates
  26. Games in the deals cannot be changed or cancelled
  27. In case of any technical or maintenance issue game offered will be of management choice
  28. All the deals are applicable during Center opening and closing time
  29. Smaaash card charge of Rs. 25 will be charged in case of card not available
  30. Previous card balance cannot be used for the deals it has to be a new recharge
  31. If a person is found unfit for the activity, the merchant reserves the right to deny access
  32. In case of any game not working due to maintenance issues, refund will not be made. Game of similar value can be exchanged by guest
  33. Tickets, packages, rates and governing conditions are subject to change without notice
  34. SMAAASH does not guarantee the usage of all attractions on certain busy days
  35. No two deals can be clubbed together
  36. The prices mentioned in the packages are only valid for online transactions
  37. Offline Deals and Packages will charge 18% GST
  38. Socks are mandatory for Twilight Bowling as per the respective center's instructions
  39. Online deals has to be redeemed before 11 PM
  40. Online deals are valid for 30 days
  41. SMAAASH reserves the right to change, alter, modify and discontinue any promotional offers, Contest prizes and other freebies offered without prior notice.
  42. We have let you know that we may contact you through SMS messages.