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Refund policy

Cancellations/Refunds/Chargebacks: Cancellations of booked Deals and Packages are permitted only up to 15 days from the booking date & no cancellation charges shall be levied on the total price paid.

No refunds permissible if certain ride/s or attractions are non-functional on a particular day, irrespective of declarations of availability made. Suitable replacement will be provided for the same.

SMAAASH is not responsible for any change required in change of date,games,menu or value for the package once bought or redeemed.

Center opening time as applied on SMAAASH website will be final

SMAAASH Center T & C applied.

Customer has to raise a request for refund on Email ID: with the following details:

  • Name :
  • Date of booking :
  • Order ID :
  • Contact details :
  • Location :

Refund will be processed within 10-12 Working Days